Support Options

Comprehensive Support Package

The Comprehensive Support Package is designed to meet every customer need. The following services are included in the Comprehensive package.

Support Service List Price
Technical Support (based on 3 hours/year) $531.00
Product Upgrades (based on two upgrades/year) $390.00
MSDS QuickLoad 1 $195.00
Five hours CustomReport Writing $400.00
Image Scanning Services (Personnel, Inventory, Vegetation, etc. Up to 30 images.) $95.00
Total Retail Value$1611.00
Your Price 2$495.00

1 MSDS Data for 500+ Chemical and Fertilizers.
2Renewal price is $395.00/year.



The Maintenance Support Package

The Maintenance Support Package is designed to meet basic customer support needs. Additional services are available on a per incident basis. The following services are included in the Maintenance Package.

Support Service List Price
Technical Support (based on 3 hours/year) $531.00
Product Upgrades (based on two upgrades/year) $390.00
Total Retail Value $921.00
Your Price 1 $295.00

1Renewal price is $245.00/year.



Fee Based Support

Fee-Based Support is a pay-as-you-go system. Each of the following servcies can be purchased together or separately at the listed price. The services may also be purchased in addition to either the Comprehensive or Maintenance Support Packages. The cost of each support service is listed below:

Support Service List Price
Technical Support $3.99/min
Product Upgrades (Starting at $195.00/upgrade) $195.00/ea
Data Entry Assistance 1 $195.00
MSDS QuickLoad 2 $195.00
Data conversion.(Applies to any upgrade from GCS Version 2.x) $195.00
Custom Report Writing $80.00/hour
Phone-Assisted Training3 $195.00
Scanning Services (Personnel, Inventory, Vegetation, etc. Up to 30 images.) $80.00/hour

1 Data Entry Assistance is redeemable one time only.
2 MSDS Data for Chemical and Fertilizers, updated quarterly.
3 Includes up to two hours of dedicated training on GCS setup and operation

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